I don't know who will be reading my comments herein I have requested a cancellation of my Assure account & a refund but have had no communications. Last, these technicians are extremely difficult to understand because of their 'broken' English accent. In this recent upgrade I have consulted these 'technicians' at least five times and following each consultation my installations have diminished & the problems have accelerated. In order to obtain an answer which often doesn't help.

As you probably know these people seem to be quasi specialists in only one area of computers & if consulting goes further, they have to pause and ask a specialist Incidentally, several local high-end computer technicians have advised me to avoidĪssure at all costs although I have already paid $134.00 for their services on five occasions. It's late at night now but I will try to do as instructed & hopefully everything will be ok. Uninstall the 32-bit version & install the 64-bit version. Following a 5-minute delay he came back & informed me that I would have to Morning all 7 programs seemed to work ok however, (3) when asking the computer store guy about which version should be installed, he had to consult with a supervisor for an answer. On my 64-bit computer: (1) I inadvertently called my local Microsoft store to gain what should be easy answers, (2) as a result of asking for local advice I found myself, without comment, suddenly connected to a so-called technician in the Philippines.

My question basically centered on installing Outlook 32-bit Last night I called our local Windows store to get help. Now after multiple sessions with Assure in the Philippines, payingĪ local tech to fix my computer (although I am an Assure customer), & unable to install/access Outlook email, I had some simple questions. Windows 10 Pro is great-congratulations to MS. Outlook 365, making all of the settings, & guessing about Outlook 365 ProPlus (I'm using a 64-bit high-end desktop), I'm about to change to Apple.

I don't intend to be an 'a-hole' but after struggling for about 3 months upgrading to Windows 10 Professional, Probably not the correct forum but I've spent 45 minutes trying to find the forum where I spent all that time writing many comments.

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